
Headsets are better for clarity and sound quality, but you can get by just fine without.
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You'll get the absolute best VoIP experience possible with a full FTTP or an ethernet connection, which are available with some business broadband providers. The first thing you'll need is a broadband connection - a fibre optic one so it's more reliable, and an unlimited one means you can talk as much as you want to. The exact equipment you need depends on which method of VoIP you're using. Either way, your provider will give you all the info you need. It's the standard form of phone line from a number of FTTP ( fibre-to-the-premises) providers, for example, and VoIP is available as part of almost any business broadband or phone package. Some broadband and home phone providers offer VoIP as part of their services, so they may do things a little differently. With a smartphone - You can use your smartphone to make voice calls using certain apps.Calling someone else who has the app is free, but calling an actual phone number will usually cost a little. Some, such as Skype, can be used to call regular landline or mobile numbers too. With a computer - There are dozens of programs that let you make voice calls to anyone who also has it installed, including Skype, Google Talk, and Apple FaceTime.These adapters plug into either a phone socket in the wall or into your router.


It's a very useful way of making calls - for a start, once it's set up it's a lot cheaper than using normal phone lines. Put simply, it refers to making phone calls that are made through the internet, rather than through a regular landline or a mobile network.Ī VoIP system works by taking your analogue voice signals, converting them into digital signals, then sending them as data over your broadband line. VoIP stands for Voice over Internet Protocol.
